Terms and Conditions
Class Booking Terms
All of our classes are held at our purpose built cake academy at 9 Angel Street Neath, South Wales, SA111RS.
How do I book a class?
You can purchase a place on a class by selecting the buy it now option and making a payment via the secure payment system. If you wish to pay in person this can be arranged but all payments will be required at time of booking. Please carefully check the transaction amount as we will not be held responsible for any charges that your bank may charge you as a result of this transaction. From time to time it may be necessary to amend these terms and conditions without prior notice and will be at our sole discretion.
Can I cancel a booked class?
Unfortunately no refunds will be given under any circumstance once a booking has been made. Please be sure of your purchase before buying, if further information is required please contact us in the first instance by email or phone prior to booking. Classes are booked many months in advance and any late cancellations mean that a place may have been denied to another student. We are unable to offer a refund if you make a mistake in your booking nor will we transfer your booking to another date if for any reason you cannot attend your class. Please double check before paying for your class. It is advisable to take out insurance to cover any unforeseen events that may prevent you from attending your class.
What if Cake Academy Wales cancels a class?
If you are booked onto one of our classes and if for any reason in the unlikely event we need to cancel a class (weather, sickness, unforeseen events) then Cake Academy Wales will offer an alternative date for the cancelled class. If this is not suitable then a full refund will be given. We strongly advise taking out appropriate insurance to cover such losses as Cake Academy Wales takes no responsibility for loss of accommodation or travel costs upon cancelling of a class for any reason, only the cost of the class will be refunded. By purchasing your class you are accepting our terms and conditions and understand that you cannot claim for other costs such as travel and accommodation or anything else in relation to your booking other than the cost of the class.
What is the minimum age of an attendee?
For health and safety reasons we do not allow children under 16 to attend a class without an accompanying adult who must also purchase a place on the class. We do have a minimum age of 8 with an accompanying adult at our studio location.
Please plan your journey ahead of time. We have arranged class start times to try and avoid travel congestion. We do understand that sometimes delays do happen. We will not admit anyone more than 1 hour late to any class as it will be unlikely that you will catch up on time and potentially disadvantage the other students. In such circumstances we will not offer an alternative date and your booking will be lost.
Transport of cakes and sugar flowers
You are solely responsible to the safe transportation of your completed cakes and sugar flowers . Cake Academy Wales advises that cakes should be transported flat in the boot of your car or foot well with some non-slip matting underneath your cake box. We will supply you with a cake box for transportation. For large cakes we will use cellophane to cover your cakes.
All personal property brought into our school is done so at your own risk. We take no responsibility for lost or stolen property while you are in our premises or after you have left our premises. Please do not bring valuables into the class.
Video and photography at our classes
We do not under any circumstance allow our classes to be recorded by any means. You are more than welcome to photograph your own work. We may wish to take a class photograph during the class and at the end. If you do not wish your work to be photographed please inform us at the time. We may use these photographs as we see fit to further advertise our classes and share on social media sites such as Facebook, Twitter and Pinterest but not limited to these.
Licence to use website
You may not, without prior permission:
- Republish material from this website (including republication on another website); sell, rent or sub-license material from the website;
- Show any material from the website in public;
- Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
- Edit or otherwise modify any material on the website; or redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)].
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.
User Generated Content
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations of Liability
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
We will not be liable for any consequential, indirect or special loss or damage;
We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
Our maximum liability in relation to any event or series of related events will be limited to as reasonable amount.
Exclusion of Third Party Rights
Law and Jurisdiction