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Terms and Conditions

Class Booking Terms

All of our classes are held at our purpose built cake academy at 9 Angel Street Neath, South Wales, SA111RS. 

How do I book a class?

You can purchase a place on a class by selecting the buy it now option and making a payment via the secure payment system. If you wish to pay in person this can be arranged but all payments will be required at time of booking.  Please carefully check the transaction amount as we will not be held responsible for any charges that your bank may charge you as a result of this transaction. From time to time it may be necessary to amend these terms and conditions without prior notice and will be at our sole discretion.

Can I cancel a booked class?

Unfortunately no refunds will be given under any circumstance once a booking has been made. Please be sure of your purchase before buying, if further information is required please contact us in the first instance by email or phone prior to booking. Classes are booked many months in advance and any late cancellations mean that a place may have been denied to another student. We are unable to offer a refund if you make a mistake in your booking nor will we transfer your booking to another date if for any reason you cannot attend your class.  Please double check before paying for your class.  It is advisable to take out insurance to cover any unforeseen events that may prevent you from attending your class.  

What if Cake Academy Wales cancels a class?

If you are booked onto one of our classes and if for any reason in the unlikely event we need to cancel a class (weather, sickness, unforeseen events) then Cake Academy Wales will offer an alternative date for the cancelled class. If this is not suitable then a full refund will be given. We strongly advise taking out appropriate insurance to cover such losses as Cake Academy Wales takes no responsibility for loss of accommodation or travel costs upon cancelling of a class for any reason, only the cost of the class will be refunded. By purchasing your class you are accepting our terms and conditions and understand that you cannot claim for other costs such as travel and accommodation or anything else in relation to your booking other than the cost of the class.

What is the minimum age of an attendee?

For health and safety reasons we do not allow children under 16 to attend a class without an accompanying adult who must also purchase a place on the class. We do have a minimum age of 8 with an accompanying adult at our studio location. 

Late arrivals

Please plan your journey ahead of time.  We have arranged class start times to try and avoid travel congestion. We do understand that sometimes delays do happen. We will not admit anyone more than 1 hour late to any class as it will be unlikely that you will catch up on time and potentially disadvantage the other students.  In such circumstances we will not offer an alternative date and your booking will be lost. 

Transport of cakes and sugar flowers

You are solely responsible to the safe transportation of your completed cakes and sugar flowers . Cake Academy Wales advises that cakes should be transported flat in the boot of your car or foot well with some non-slip matting underneath your cake box. We will supply you with a cake box for transportation. For large cakes we will use cellophane to cover your cakes.

Personal property

All personal property brought into our school is done so at your own risk. We take no responsibility for lost or stolen property while you are in our premises or after you have left our premises.  Please do not bring valuables into the class.

Video and photography at our classes

We do not under any circumstance allow our classes to be recorded by any means. You are more than welcome to photograph your own work. We may wish to take a class photograph during the class and at the end. If you do not wish your work to be photographed please inform us at the time. We may use these photographs as we see fit to further advertise our classes and share on social media sites such as Facebook, Twitter and Pinterest but not limited to these.

Website Terms of Use

These terms of use govern your use of our website. By using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Licence to use website

You may not, without prior permission:

  • Republish material from this website (including republication on another website); sell, rent or sub-license material from the website;
  • Show any material from the website in public;
  • Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • Edit or otherwise modify any material on the website; or redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)].
  • Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. You must not: Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.

Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.

User Generated Content

In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited Warranties

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations of Liability

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
We will not be liable for any consequential, indirect or special loss or damage;
We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
Our maximum liability in relation to any event or series of related events will be limited to as reasonable amount.
Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


We may revise these terms of use from time-to-time. Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.


If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of Third Party Rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire Agreement

These terms of use together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.